Smart Queue Experience for Hospital Patients
Problem
Hospital waiting areas are often crowded and confusing. Patients are unsure about their position in the queue or how long they’ll have to wait. This leads to frustration, missed turns, and poor overall patient experience — especially for those who prefer digital convenience over physical waiting lines.
Solution
Introducing the Care Hospital Queue App — a smart, user-friendly solution that allows patients to track their queue status in real time. By entering their appointment ID or scanning a QR token, patients can instantly view their current position, estimated wait time, and consultation updates — all from the comfort of their phone.
